The Service Factor



Positive Impact Training, Communication & Team building
Leadership, Management, Customer Service, Communication Skills, Team Building, Personal Performance, Presentation Skills and Coaching

The Service Factor Training Group helps organizations and individuals increase productivity and enhance performance through training, coaching and consulting. Solutions are customized to meet the specific needs of our customers with specialization in Customer Service, Communication Skills, Leadership, Management, Team Building, Personal Performance, Presentation Skills, and Coaching.

Our number one priority is to create a positive and memorable customer experience, achieved by empowering your employees with cutting edge training solutions supported by rigorous research and development to produce lasting and dynamic results.

Employee training and education are the most constructive and reliable use to keep an edge on the competition. People are your most valuable investment. They are your front line with the customer, your allies in business. If you think training your employees and having them leave is expensive, try NOT training your employees and having them stay! Provide your employees with the tools, training and infrastructure they need to perform expertly, and they will take ownership of and pride in your shared enterprise.

We begin with a comprehensive assessment of your current situation and future goals to fully understand the organization and it's culture. From these insights, we tailor a training prospectus to your organizational needs, to ensure your investment hits its target and achieves the desired results.
© 2009 The Service Factor Training Company
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